工作要求-资源视角下基层公务员工作倦怠研究：自我效能感的中介、调节作用

doi:10.14088/j.cnki.issn0439-8114.2020.12.041

摘要/Abstract

摘要： 基层公务员的身心健康始终是人力资源管理部门研究的重点议题,而一直以来工作倦怠却普遍存在于基层公务员群体。为了缓解该群体的工作倦怠,推动基层公务员队伍的可持续和健康发展,基于工作要求-资源模型,构建了基层公务员工作倦怠理论模型。通过对504个基层公务员样本的回归分析,研究发现,工作要求上,角色压力正向影响基层公务员工作倦怠;工作资源上,工作社会支持和职业发展机会负向影响基层公务员工作倦怠;自我效能感在角色压力与基层公务员工作倦怠之间具有调节作用,并加强了二者之间的关系;自我效能感分别在工作社会支持、职业发展机会与基层公务员工作倦怠之间起到了部分中介作用。

关键词: 工作倦怠, 基层公务员, 工作要求, 工作资源, 自我效能感

Abstract: The physical and mental health of grass-roots civil servants have always been the focus of human resources management research in the public sector, but job burnout has been widespread in grass-roots civil servants. In order to alleviate the group’s job burnout and promote the sustainable and healthy development of grass-roots civil servants.This study is based on the job demands-resources model, a theoretical model of job burnout for grass roots civil servants is established. Based on the regression analysis of 504 samples of grass-roots civil servants, the results show that, in terms of job requirements, role stress in job demands positively affects job burnout of grass-roots civil servants; In terms of work resources, job social support and career growth opportunities negatively affect job burnout of grass-roots civil servants; Self-efficacy plays a moderating role between role stress and job burnout of grass-roots civil servants, and strengthen the relationship between them; Self-efficacy plays a part of mediating role among job social support, career growth opportunities and job burnout of grass-roots civil servants.

Key words: job burnout, grass-roots civil servants, job demands, job resource, self-efficacy

中图分类号:

D630

刘蕊, 朱峰, 樊培尧. 工作要求-资源视角下基层公务员工作倦怠研究：自我效能感的中介、调节作用[J]. 湖北农业科学, 2020, 59(12): 182-189.

LIU Rui, ZHU Feng, FAN Pei-yao. Study on the grass-roots civil servants’ burnout based on job demands-resources model： The mediation and moderation effects of self-efficacy[J]. HUBEI AGRICULTURAL SCIENCES, 2020, 59(12): 182-189.

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